Read the reviews from professional organizations (vs. Search the web with this search term:Īmong the results you'll find many reviews of anti-malware applications.
In your case that means temporarily stopping Windows Defender while you are installing another anti-malware application.Ģ- Install another organization's anti-malware application. It's always a good idea to temporarily disable your existing anti-malware application whenever you install software. Once BitDefender is removed, you have several choices:ġ- Install BitDefender again, following BitDefender's instructions, which are That may even have been the original problem in your case. Leftover bits of a previous anti-malware application are enough to interfere with the installation of a successor anti-malwareĪpplication. If you were previously using any other third-party anti-malware application, you should run that application's own uninstaller. I used it myself and it worked properly on the first try. The best way to remove an anti-malware product is with the developer's own removal tool. No surprise to me that they were unable to help you. I also didn't care for BitDefender's technical support, which consisted of hired contractors readingįrom scripts. I just didn't care for its user interface.
I ran BitDefender on Windows 10 for 8 months until the end of February, 2018, so I know it works and works well. I do not quit for those who are polite and cooperative. _ Windows MVP 2010-20 Millions helped via my tutorials and personally in forums for 12 years. Thoroughly research any product advertised on the sites before you decide to download and install it. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The pages appear to be providing accurate, safe information. Standard Disclaimer: There are links to non-Microsoft websites. I will keep working with you until it's resolved. Feel free to ask back any questions and let us know how it goes. This should allow installing the 3rd party anti-virus, but expect issues and don't be surprised when they happen.
If you want the best on-demand scanners install and run Malwarebytes and AdwCleaner free scanners.īut if you insist then go to Settings > Update & Security > Windows Defender > Open Security Center > Virus and Threat Protection Settings, turn off Real Time Protection.
I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.įor best Windows performance and least issues I would run only built-in Defender which gives adequate protection, least issues, and is from Microsoft who knows how to protect their OS best. ĭid you seek advice/assistance from the BitDefender Forum? Īlternatively you can wait for a response to your question regarding BitDefender 2017 and Win 10 but we have no idea when you will receive a reply.Hi Isabel. Try uninstalling your present version of BitDefender followed by a restart and also running the BitDefender Removal Software.
BitDefender should be listed if it is properly installed and registered to the Win 10 OS.ĭid you run the removal tools for any other security software (AVG, McAfee, whatever) that was previously used on the computer followed by a reboot? Sometimes remnants of previous programs may cause some issues: List of Go to Security and Maintenance, look in 'Security' and see what program is listed under Virus Protection. I don’t see any other posters who have reported such issues in the Microsoft Virus & Malware Forum.Īny other security program installed? If so, recommend you uninstall it.īitDefender should disable Windows Defender upon install. Out there that is successfully running this software with no issues on Windows 10? Since Bitdefender is unable/unwilling to fix the problem is the 2017 version of Bitdefender actually compatible with Windows 10? Is there anyone Have contacted Bitdefender many times, and sent several service tickets, all with no response from Bitdefender. The program has never worked since install. After paying Bitdefender for an install and setup, the software refuses to accept updates from Bitdefender, issuing error code 100.
I recently changed my software security provider to Bitdefender.